Support
Answers about rates, sources and the app.
Frequently asked questions
Where do the rates come from?
We take bank rates from the banks' websites. The official rate comes from the National Bank of Moldova, bnm.md, CC BY 4.0.
Why is the rate different at the bank?
Rates are for reference only. Another branch may have a different rate, and rates change during the day. Check with the bank before you exchange.
What is the 0.1% fee?
A mandatory 0.1% fee is added when you buy currency with cash. For Cash we include it in the amount. For Card we do not count it, and bank fees are not included.
What does “No rate today” mean?
The bank has no confirmed rate for today. It is not ranked and does not affect the best rate.
Why is a bank missing?
We do not have rates from ProCredit and Eximbank yet.
Where are alerts and widgets?
They are in the iPhone and Android app.